Support & Inquiries

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Please use the form below to get in touch with us. We frown on high pressure sales and are more than happy to simply chat about your goals and ideas.

What can we help you with?

Let's Start Something New.

We would love to start a new project with you! Let's head on over to Get Started page.

Please be as descriptive as possible. Ideally, the exact steps to reproduce the problem. If you are not on a Chrisorah Infinite Plan, you may be billed prior to support becoming available.

This helps us better navigate your server logs.

A screenshot greatly helps us better understand the problem.

Please choose a date within the last 5 days. (Chrisorah Infinite Keeps 5 Day Rolling Backup)

I fully understand that loading docks are only available for 24 hours. After 24 hours my data will automatically be deleted and changes will not be saved. Please understand your Loading Dock is an area for you to test features before applying them to your live website. If you need more time, you may be charged an additional fee. Please allow up to 1 hour for your loading dock to be created. Creation time will vary depending on current requests currently in queue.

You understand that Chrisorah will attempt to restore your website to it's most recent backup. I understand that changes made after that backup was created will be lost. Chrisorah Infinite generally stores 5 days worth of data points. You may choose any date before today, up to 5 days. Orders, Design Changes, Reports, Customer Information, etc created after that restore point you choose will be lost. We will reach out to before restoring your website to ensure we can restore as much data as possible. Though Chrisorah Infinite restores most websites without problem, we cannot guarantee all of your data will be restored.

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